Privacy Policy

We respect the privacy of our customers and are committed to protecting the privacy of our customers’ information. Please read the “Privacy Policy” below to better understand the commitments we make to respect and protect the rights of visitors:

1 Collection of personal information:

We collect customer information for the following purposes:

• Processing customer orders
• Support customers when buying products
• Answer customer questions
• Provide you with the latest information on our Website
• Review and upgrade the content and appearance of the Website
• Take customer surveys
• Carry out promotional activities related to Organik products and services.
• We may also collect information about visits, including the number of pages you view, the number of links (links) you click, and other information related to connecting to the website. We also collect information that your Web browser (Browser) uses every time you visit the website, including IP address, browser type, language used, time, and addresses that Browser accesses. export to.
• To verify and execute payment transactions (including any credit card payments, bank transfers, cash payments, money transfers, or e-wallet transactions) in connection with your payments. You and/or the Services used by You. To verify and execute such payment transactions, payment information, which may include personal data, will be transferred to a third party, such as our payment service provider.

2. Use of personal information:

• The website collects and uses your personal information for the appropriate purpose and fully complies with the content of this “Privacy Policy”.
• When necessary, we may use this information to contact you directly in the form of open letters, orders, thank you letters, technical and security information, and customers. You can receive periodic emails with information about new products, and services, information about upcoming events, or recruitment information if you subscribe to email notifications.

.Sharing personal information:

• Except for the use of personal information as stated in this policy, we are committed to not disclosing your personal information.
• In some cases, we may hire an independent agency to conduct market research projects and then your information will be provided to this unit to conduct the project. This third party will be bound by a confidentiality agreement under which they are only allowed to use the information provided for the purpose of completing the project.
• We may disclose or provide your personal information in the following cases when it is absolutely necessary: ​​(a) when required by law enforcement agencies; (b) in cases where we believe it will help us to protect our legitimate interests before the law; (c) emergency and necessary situations to protect the privacy rights of other website members.
• We may share your personal data with our third-party service providers or affiliated parties (e.g. payment service providers) in order for them to provide services to you. you in addition to those used by You on our Purchase Platform or Services. Your consent to and use of the services by the third-party service provider or our affiliates will be subject to the terms and conditions agreed between You and the third-party service provider. three or our affiliates. When You consent to our third party or affiliated service provider’s provision of services, the collection, use, disclosure, storage, transfer, and processing of Your personal data (including Your personal data and any data disclosed by us to a third party or affiliated service providers) will be subject to the applicable privacy policy of our third-party service providers or affiliates, who will be the controllers of the data provided. You agree that any questions or complaints regarding Your consent to and use of the services of our third party or affiliated service providers will be directed to the party named in this policy. current security.

4. Retrieve personal information: At any time, you can access and correct your personal information according to the appropriate links that we provide.
5. Retention Period: Customer information will be stored until the customer requests to cancel or the customer can log in to cancel.
6. Privacy of personal information:

• When you submit your personal information to us, you agree to the terms that we have stated above, The website is committed to protecting your personal information in any way possible. We will use many different information security technologies such as international standards PCI, SSL, etc. to protect this information from unintended retrieval, use or disclosure.
• However, due to technical limitations, no data can be transmitted over the internet that can be 100% secure. Therefore, we cannot make a definite guarantee that the information you provide to us will be kept completely secure, and we cannot be held responsible in the event of unauthorized access. Unauthorized personal information of customers such as the cases where you arbitrarily share information with others…. If you do not agree to the terms described above, we recommend that you do not send information to us.
• Therefore, the website also recommends that you keep your password-related information confidential and should not be shared with anyone else.
• If you use a shared computer, you should log out, or exit all open Website windows.

7. Policy changes:

• We can completely change the content on this page without prior notice, to suit the needs of the website as well as the needs and feedback from customers if any. When we update the content of this policy, we will revise the “Last Updated” time below.
• This “Privacy Policy” content applies only to the website and does not include or relate to third parties that place advertisements or have links to the website. We encourage you to carefully read the Safety and Privacy policies of third-party websites before providing personal information to those websites. We are not responsible in any way for the content and legality of third-party websites.
• Therefore, you agree that, when you use our website after editing, you acknowledge, agree to comply with, and believe in this modification. Therefore, we recommend that you preview the content of this page before accessing other content on the website and that you carefully read and refer to the “Privacy Policy” content of each website you are visiting.

8. Customer Rights- Delete Account

• Customers have the right to provide personal information to us and can change their personal information at any time.
• When you want to delete your account on the website and app of Organik, please chat with Organik in the chat box and directly contact the hotline at +84 914 870 076 for assistance in deleting your account.

9. Contact Info

If you have any questions regarding privacy policy the collection of customer information, or customer information management, please contact us.